They find it first time.
Your visitors type the way they talk. Search understands and ticks the filters by itself.
black linen dress under €80
BlackLinenUp to €80
- Mistral dressWashed linen · Black€69
- Calanque dressLinen · Black€75
Copernic for sales
Every visit can become a sale.
Your visitors find what they want, get advice and buy. Day and night, just like with your best salesperson.
Côtes-du-RhôneRhône€11
ApremontSavoy€12.90
Côtes-de-ProvenceProvence€13
ChablisBurgundy€24
Crémant de LoireLoire€15
GewurztraminerAlsace€18
MorgonBeaujolais€15.50
RieslingAlsace€14.50
Roussette de SavoieSavoy€16.50
MondeuseSavoy€17
Muscadet Sèvre-et-MaineLoire€9.90
Chignin-BergeronSavoy€19.90
With AI-powered search, stop searching. Just ask.Discover the search bar
They trust us
Mamô, Blissim, Le Petit Ballon, Osklen, Fifteen, Embaleo, Gouiran Beauté, Blackfox, Biomotors, Express, GT2i, Cornilleau, Daan Tech, Cookut, France Digitale, Les Travaux Publics, ENAC, Agglomération d’Agen, Grand Besançon Métropole
Copernic stays with every visitor to your store, from their first search to their order: they find the right product, get tailored advice, and you finally know who is ready to buy.
From the first search
to the cart.
The right questions, on every product page.
Question buttons appear under the product. One click, and the AI agent answers, then suggests a matching product.
- Navy wool blazerWool · Navy€169
Which size should I choose?What should I wear it with?
It’s true to size: take your usual size. For a wedding, add this shirt.
- White Oxford shirtCotton · White€55
An advisor, like in a store.
It understands the need, suggests several ideas and adds to cart without leaving the conversation. Every sale that follows is credited to it.
I’m looking for a dress for a summer wedding.
For a summer wedding, go for colour! Here are three light dresses.
- Azur dress€89Add
- Corail dress€95Add
- Sauge dress€85Add
CRMOptional
Know who is ready to buy.
The AI follows every visit and gives an intent score. You know who to follow up first.
Ready to buy
- HMHugo MartinDecision86Compared three blazers and added the navy one to cart last night.
- CRCamille RouxEvaluation58Back for a third look at the Azur dress.
CRMOptional
The agent makes the first move.
A visitor hesitates, or their cart stalls? The AI agent writes to them at the right moment, without waiting for them to open the chat.
- Navy wool blazerWool · Navy€169
Need help choosing? This one is true to size.
Every sale
is measured.
Metrics tracked in Copernic dashboards. Sample values.
Revenue generated
+18%€48,320
612 sales after a conversation
Conversions
+0.3 ptx3.2
Conversion rate, with or without a chat
Without a conversation1.4%
With a conversation4.5%
Ready to buy
+38312
Spotted by the CRM, no order yet
Identified contacts4,820
Interested1,460
Ready to buy312
Every visit
enriches the customer profile.
Searches, conversations, orders: everything lands in your Copernic CRM. A logged-in customer finds an agent that already knows their tastes and orders.
HM
Hugo Martin- “blazer for a wedding”Search bar
- “I’m a 48, does it run large?”AI agent
- Navy blazer added to cart, size 48AI agent
- AI analysis: ready to buy, score 86CRM
- Order: navy wool blazer, €169Store
And everything else,
already built in.
Add to cart
From the search results as well as from the conversation.
Your products first
Promotions and new arrivals at the top of the results.
What you are missing
Searches with no results show the products to add.
Day and night
Evenings and weekends, when your team is away.
In the customer’s language
The AI agent answers everyone in their own language.
Abandoned carts
The CRM lists them. AI Marketing will follow them up soon.
They sell better
with Copernic.
Food and wine pairings, advice on our subscriptions, help with purchases: the agent answers accurately and is available 24/7.
Gilles Raison
CEO, Le Petit Ballon
With Copernic, every interaction becomes a sales opportunity: the agent acts as a 24/7 personal shopper and raises our average order value.
Jessica Machado
E-commerce Manager, Mamô
Léo, our AI agent, advises our customers 24/7 and hands over to our sales team whenever needed. A real gain in responsiveness!
Adélie Declercq
Marketing Director, Embaleo
Connected to
your store.
Catalogue, customers, orders: the Copernic team connects your store. Every sale is linked automatically to the conversation that came before it.
Shopify
WooCommerce
PrestaShop
Magento
VTEX
Wake
UappiGoogle MerchantXML or JSON feedWhatsAppAxeptio and any cookie banner
See Copernic sell
in your store.
30 minutes on video. We connect your catalogue live and test your real questions.
Pick a time slot